Safety tips

This section will cover safety tips for all PrepaidWork Users. On PrepaidWork, your safety is our priority and we take all possible measures by concealing your personal data from third parties and providing you Escrow protection for your funds. But we cannot take responsibility for your safety if you do not do the right things. That’s why we created this section with safety tips so that you know how to keep yourself safe on the PrepaidWork platform.

Safety for both Employers and Freelancers

Here we discuss measures that both – employers and freelancers – must take in order to stay safe on Prepaid.Work.

Account safety

PrepaidWork has put a lot of serious work in order to protect your account. In order to fully protect your account from information breach or scammers, it is recommended for you to follow the below-mentioned tips:

  • Use a long and strong password that has a minimum of 6-8 characters including both – numbers and special characters. It is not recommended for you to use your name, surname, birth date or other information about you that can be easily obtained by someone else as a password.
  • It is not recommended for you to use a password that is somehow related to your email address or use the same password as on other websites. This will prevent somebody who gained access to your other accounts to gain access to your PrepaidWork account.
  • Do not give up your account password to anyone, even if he/she claims to be a PrepaidWork worker or associate.
  • Regularly check your account for any changes that you have not made.
  • It is highly recommended for you to check your account activity, financial account, messages, workroom and preferences so that you know whether or not, if at all, have they been changed; if you see any changes that have not been made by you, you must quickly change your password and report this issue to PrepaidWork support center.
  • PrepaidWork will send you emails automatically when certain changes to your account have been made; in this way, we help you prevent a breach of your account’s information.
  • It is highly recommended for you to change your password once every one or two months.
  • Never enter your username and password to any page that does not have “Prepaid.Work” right after the slash (/). If you see that the page has additional characters or spaces, assume that the page is not a PrepaidWork page and it is not safe to enter your data there.
  • If you agree with an Employer or Freelancer to give them your website password on work terms, make sure that your PrepaidWork password is not the same as your other site’s password.
  • It is highly recommended for you to install antivirus, spyware protection and firewalls to your computer.

Protect yourself from hackers

Hackers usually use fake emails and website(s) in order to obtain your personal information. You may be sent an email from a hacker that looks very much like an email from PrepaidWork (it can have the same design as our emails have, et cetera). In order to protect yourself from fake emails and websites that look very much like Prepaid.Work, you must take into account the following facts:

  • Spindesk will never ask your email, password or other personal information from you through an email; we will never ask you to give us access to a page that we cannot access on our website. Despite the fact that PrepaidWork will send you emails that contain links, it is best for your safety not to click directly on the link but copy and paste it into the Address area of your web browser.
  • PrepaidWork will never send you a greeting that sounds “Attention PrepaidWork User” and will never ask you to confirm any details you have confirmed earlier though our website. We will never address you as a threat that your account has been suspected of fraudulent activity and will never ask you to send personal data to resolve that issue.
  • If you see any of the above-mentioned or suspect that your account has been compromised, you must change your Prepaid.Work passwords at once and contact our support center.

Are your credit card and personal information safe enough?

Yes, it is. We have powerful Secure Sockets Layer (SSL) encryption technology (128-bit encryption), which is also in standard use by major eCommerce web sites. SSL encrypts your credit card number, name, address, and phone number before they are sent over the Internet.

Employer safety

When you come to PrepaidWork to get work done, you always want to have work done well and not worry about scammers or something going wrong. PrepaidWork does everything to protect you and make your experience worth your while, but to be fully protected please be kind enough to follow the below-mentioned tips:

  • PrepaidWork provides you with open access to a freelancer’s page, where you can see his/her ratings, feedback, previous work experience and portfolio. Be sure to work with a trustworthy freelancer, who has a complete profile, a good rating and feedback by other clients and a greatly established portfolio. If the freelancer is a newbie and does not have a rating, you must pay attention to his profile and portfolio.
  • Never release money from Escrow before reviewing the work and being fully satisfied with it.
  • Never agree to work outside of PrepaidWork
  • If you have any disputes with the freelancer, questions or concerns, contact our support team and we will do our best to help you as quickly as possible

Freelancer safety

As a freelancer who works with employers who are hundreds, or even, thousands of miles away from you, you always need to be protected. PrepaidWork always struggles to give you the best protection available, but it would be very convenient if you follow the below-mentioned tips:

  • Look into the reputation of an employer: pay attention to the employer’s rating, feedback from other freelancers and whether he made a deposit and/or verified his account.
  • Never agree to get paid or work outside of PrepaidWork; this is most likely a scam and it does not meet Prepaid.Work policies.

If you fall, a victim of a scam, be sure to report it to the PrepaidWork support center immediately.

If you have any questions and concerns, please feel free to contact the PrepaidWork support center.