How can we help you?

Find answers and guidance to make the most of your Prepaid Work experience. Explore our support topics below.

Getting Started

Learn how to set up your account and begin your freelancing journey on Prepaid Work.

Account / Profile

Manage your profile settings to attract clients and showcase your skills effectively.

Find a Project

Discover exciting projects and connect with clients looking for your expertise.

Payment Issues

Resolve payment-related questions and ensure secure transactions on the platform.

Trust & Safety

Understand our safety measures to protect both freelancers and clients.

API

Access our API documentation to integrate Prepaid Work services into your apps.

Apps

Stay connected on-the-go with Prepaid Work mobile and desktop applications.

What's New

Check out the latest updates, features, and improvements on Prepaid Work.

Frequently Asked Questions

Find answers to the most common questions about using Prepaid Work, whether you’re a freelancer or a client. From setting up your profile to managing payments and projects, our FAQ section covers all the essential details. Get the support you need to navigate the platform smoothly and maximize your experience on Prepaid Work.

Browse the Job Feed on your dashboard, where new projects are posted by clients. You can filter projects by category, budget, or timeline to find work that aligns with your skills. If you see a project that interests you, submit a proposal and outline how you can help the client achieve their goals.

In your proposal, briefly introduce yourself, explain why you’re the right fit, and outline your approach to completing the project. Highlight your relevant experience and mention how you plan to meet the client’s specific requirements. A well-written proposal increases your chances of being hired.

Focus on building a strong profile with relevant samples and positive reviews. Send personalized, detailed proposals that address the client’s needs. Lastly, being responsive and professional in all communications can set you apart from other freelancers.

Prepaid Work uses an escrow payment system to ensure secure transactions. When a client hires you, they deposit the agreed amount into an escrow account. Once you complete the project and the client approves, the funds are released to you.

Earnings can be withdrawn through various methods, including bank transfer, PayPal, or other available payment methods in your region. Simply navigate to your account’s Wallet section to initiate a withdrawal.

Some payment providers may charge processing fees. Prepaid Work aims to keep these fees low, and any associated charges will be shown to you before completing a transaction.