Welcome to Prepaid Work (https://prepaid.work). This Refund Policy outlines the terms and conditions regarding refunds, cancellations, and disputes for purchases made on our platform.
By purchasing from Prepaid Work, you agree to this Refund Policy.
1. Nature of Digital Products
Prepaid Work is a marketplace for digital products, software solutions, and online courses.
Due to the intangible and non-returnable nature of digital goods:
- All sales are generally final
- Products are delivered instantly or within a specified time
- Once accessed or downloaded, items cannot be returned
2. Eligibility for Refunds
Refunds may be granted only under specific circumstances, including:
- The product was not delivered as promised
- The file is corrupted or inaccessible
- The product significantly differs from its description
- Duplicate payment or billing errors
All refund requests must be supported with valid proof.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Change of mind after purchase
- Lack of technical knowledge to use the product
- Failure to read product description
- Compatibility issues not clearly stated in product details
- Partial usage or consumption of the product
4. Refund Request Process
To request a refund, users must:
- Contact us at [email protected]
- Provide order details and proof of issue
- Submit the request within 7 days of purchase
Our support team will review your request and respond within a reasonable timeframe.
5. Processing of Refunds
- Approved refunds will be processed to the original payment method
- Processing time may take 5–10 business days depending on the payment provider
- Any transaction or processing fees may be deducted where applicable
6. Seller Responsibility (Marketplace Clause)
Prepaid Work acts as a platform connecting buyers and sellers.
- Sellers are responsible for the accuracy and quality of their products
- In some cases, refund decisions may involve the seller
- We reserve the right to mediate disputes and make final decisions
7. Fraud Prevention
To prevent abuse of our refund policy:
- Repeated or suspicious refund requests may be denied
- Accounts involved in fraudulent activity may be suspended or terminated
8. Changes to This Policy
Prepaid Work reserves the right to update or modify this Refund Policy at any time. Changes will be reflected on this page with an updated effective date.
9. Contact Information
If you have any questions or need assistance, please contact us:
📧 Email: [email protected]
📍 Address: Bagariguri, Juria, Nagaon, Assam, India – 782124
🌐 Website: https://prepaid.work
Agreement
By making a purchase on Prepaid Work, you acknowledge that you have read, understood, and agreed to this Refund Policy.